We offer two
ways to contact us
Have a Question?
Contact Us faq's
1
How can I reach your support team?
You can contact us through email or directly via Discord. Choose whichever option feels most convenient for you.
2
What if the email button doesn't work?
If the email button doesn't work, it's usually because no default mail app is set up in your browser. Don't worry, you can always write to us directly at DemaciaBoost@gmail.com — we will be happy to help.
3
How long does it take to get a reply?
We usually respond within minutes. Exceptions may occur during holidays or rest hours, in which case it might take a bit longer but we guarantee the fastest response in the market.
4
Do I need to be a customer to contact you?
Not at all! You can reach out with any questions, even if you haven't placed an order yet. We're here to help.
5
What happens if I don't get a reply right away?
Don't worry your request won't be lost. Our system ensures every message is tracked, and you'll always receive a response as soon as possible.
6
What happens to my contact information after the service?
We don't keep your information for more than 5 days. It's only used temporarily to contact you at the start of your order, and then it's completely deleted from our servers to protect your privacy.